Thank you for visiting our website! We have been catering to Inmates in the NYS Department of Corrections for 14 years. But anyone is welcome to order from our site. All items here are in compliance with Directive 4911 but some facilities still do not allow certain items. So please make sure you check with that facility to ensure they can have the item. If by chance the item is not allowed it can be returned for an exchange or refund within 30 days of receipt.
Our shipping is a Flat Fee of $10.00 for all orders up to $200.00, anything over $200.00 is FREE SHIPPING! Please allow up to 15 business days for your order to be received. Most orders ship out within 5 business days.
On the "Checkout Page" please make sure you uncheck the box next to "My delivery and billing address are the same" in order to put in a different Ship To Address. Please include the DIN # next to the Last Name if going to a Facility. You will see this directly under where you put "Your Personal Details." The ship to address on this page will show on the Bare Necessities Invoice. The shipping address you put in on the "PayPal Credit Card Information Page" is what will be on the payment receipt emailed to you. We see the ship to address on the "Checkout Page" not the "PayPal Credit Card Page."